Career Overview

Motivated Infrastructure Technician with a demonstrated ability to perform engineering-level troubleshooting in Cisco, Juniper, and Versa Networks environments. I am experienced in managing networking, compute, storage, and cloud infrastructures and technologies.

Experiences

Senior Infrastructure Technician

2022 - Present
Nordstrom, Denver

Mentoring Technician 1-2s in Network Troubleshooting and Incident Response. Lead Escalation point for Wireless, Wired, and SD-WAN networks. Lead technical teams during critical business outages. Focusing on business continuity and availability of network services. Creating and documenting actionable alerts based on Site Reliability Engineering and ITILv4 best practices. Driving high quality IT Service Management (ISTM).

Network Technician II

2020 - 2022
Nordstrom, Denver

Manage and maintain 320+ MPLS Data Circuits including 3x Data Center locations. Participate in proactive and reactive incident management. Created technical documentation for Versa Networks SD-WAN appliances. Including high level architecture diagrams, physical cut sheets, and troubleshooting guides.

IT Specialist

2019 - 2020
Humanscale, Denver

Contracted for an Office 365 rollout. Performed administrative duties for Office 365 and Active Directory including user provisioning, group management, Group Policy creation, device imaging, deployment, and InTune management. Network Management using Ubiquiti.

Certifications

Akamai Cloud Practitioner

2023 - 2025

Comprehensive introduction into the lifecycle of virtual instance deployment and configuration management for Cloud Practitioners of the Linode Platform.

  • Linode CLI & API
  • Server & Cloud Security
  • Server & Database Scaling
  • Linux Compute Administration

Learn Linux in 5 Days

2023

Use the in-demand Linux skills you learn in this course to get promoted or start a new career as a Linux professional.

  • CLI Fundementals
  • File Permissions & Management
  • Automation using cron

Projects

Side projects that I participate in for fun!

Personal Blog - Personal Website

Open Source Contributions

Below you will find a short list of my favorite Open-Source programs that I have contributed too.

Pi-Hole - A black hole for Internet advertisements.
Goobs Blocklist - Goobs hostfile for pi-hole.

Skills & Proficiency

Juniper Networking

Akamai Cloud

Linux Administration

HTML5 & CSS3